Terms of Service

Service Agreement

SafeFlow provides comprehensive AML compliance solutions subject to these terms and conditions. By accessing or using our services, you agree to comply with and be bound by these terms. Our platform is designed to assist with regulatory compliance and should be used in accordance with applicable laws and regulations.

We maintain the right to modify our services and these terms as necessary to reflect changes in regulatory requirements, technology, or business practices. Users will be notified of significant changes through our platform or direct communication channels.

User Obligations

Users of SafeFlow services are responsible for maintaining accurate and up-to-date information within their compliance programs. This includes proper implementation of monitoring systems, timely reporting, and adherence to regulatory requirements. Our platform provides tools and guidance, but ultimate compliance responsibility rests with the user organization.

Organizations must ensure appropriate staff training and maintain necessary documentation of compliance activities. SafeFlow provides supporting resources but cannot guarantee specific compliance outcomes.

Service Delivery

Our platform delivers automated compliance solutions through secure, cloud-based infrastructure. We maintain high availability standards and implement regular updates to ensure service quality. Users receive access to features based on their selected service tier and agreement terms.

Technical support and consultation services are provided according to service level agreements. We strive to maintain consistent service delivery while accommodating necessary system maintenance and updates.

Intellectual Property

All SafeFlow platform components, including software, documentation, and methodologies, remain our intellectual property. Users receive limited licenses to utilize these resources for their compliance programs. Any unauthorized use, reproduction, or distribution is prohibited.

Users retain ownership of their compliance data and documentation while granting us necessary access for service delivery. We respect intellectual property rights and maintain appropriate confidentiality measures.

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